Shipping & Exchanges

US Domestic Shipping on Purchases and Exchanges

For purchases, domestic shipping costs will be the responsibility of the buyer. Due to the value of our products all shipments are shipped via UPS Next Day Air or FedEx Standard Overnight and cost a flat rate of $30.00 in the Continental U.S. Please contact us at pdivstudio@gmail.com prior to purchasing if another shipping option is desired.

Our items are made to order. Please allow two weeks for an order to be processed. If an item is needed by a certain date or the purchase is within the East Coast Tri-State area, please contact us at pdivstudio@gmail.com to see about the item’s current availability and/or alternate shipping. All domestic shipping is fully insured.

We do not offer Returns.
For exchanges, shipping costs will be the responsibility of the buyer.


International shipping

For international customers: We offer international shipping services. Shipping costs are the responsibility of the buyer. Many countries charge VAT or duties on imported goods. We recommend checking if you will be charged an import fee as we cannot be held responsible for any charges levied by your country of residence. Please contact us for shipping options before purchasing, and to discuss options for valuation of shipments on customs declarations.

Returns

Return Policy

Unfortunately we do not accept returns at this time. If you are not completely satisfied with your non-custom item, please contact us at pdivstudio@gmail.com and we would be happy to work out an exchange. After you have received a reply via email, please return the non-custom item in original condition within 30 days from the date the item is received. Once the item is received we will ship the new item. Customer is responsible for shipping of the new item.

We are not responsible for lost packages and cannot issue an exchange if your package is lost or damaged.

We retain the right to deny exchange if the merchandise returned does not meet with the above return policy requirements.

Please ship to the address below and inside the package include a copy of your invoice along with the reason for your return.

Paul DeBlassie / PDIV Studio

attn: returns

260 Butler Street

Brooklyn, NY 11217

Exchanges

Please contact us if you would like to make an exchange. Exchanges can be made within 30 days of purchase of the original item and must be in original condition. Custom orders are not eligible for returns or exchanges.